ShomoX
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Immediate emergency support

Your safety is our priority 24/7 on-the-go support

We are with you at every step to ensure your safety and comfort wherever you are in Syria. Our team is ready to reach you as quickly as possible.

Call the emergency team Send the location via WhatsApp

Steps for dealing with accidents

Follow these steps to ensure your safety and legal rights

1

Make sure you are safe

Make sure there are no injuries, turn on your warning lights, and move to a safe place away from traffic.

2

Contact us immediately

Immediately inform our support team of the incident via the unified emergency number to be directed to the nearest assistance unit.

3

Police report

Do not leave the site before the police arrive and obtain an official report (police arrest) to ensure the right to insurance.

4

Document the incident

Take clear photos of the damage from multiple angles, the accident site, and license plates of other vehicles involved.

Coverage areas

A wide network of mobile maintenance units covering most Syrian governorates to ensure that we reach you.

Damascus and its countryside

Response time: 30-45 minutes

Aleppo and Latakia

Response time: 45-60 minutes

Homs and Hama

Response time: 45-60 minutes

Common problems and solutions

By spreading the tire (Flat Tire)
Stop in a safe, level place. Use the lever and wheel wrench located in the trunk. If you are not able to replace it, contact us and we will send a technician to replace it for you free of charge within cities.
Battery Failure
Make sure all lights and air conditioner are turned off. We can send a jump start unit or replace it if it is completely damaged.
Running out of fuel
Do not attempt to start the vehicle frequently to avoid damage to the pump. Contact us and we will deliver enough fuel to get you to the nearest station.