Help Center

Corporate and Organization Support Center

Dedicated support for high value entities

A dedicated support center for our clients, companies, institutions and non-governmental organizations, providing integrated account management and logistical support around the clock.

1. Institutional account management

Easy and effective management of your account information and employee privileges.

  • Upload and update driver IDs and licenses easily through the control panel.
  • Manage and identifyauthorized persons to request and receive vehicles.
  • Update company data and key contact details.
  • Review fleet usage records and allocate vehicles to different departments.

2. Billing and financial support

Complete details on invoice uploading and payment cycles to ensure seamless compliance with audit requirements.

  • Download tax invoices: Direct access to all approved tax invoices in PDF format.
  • Payment Cycles: Detailed information on due dates and payment methods available to institutions.
  • Request detailed account statements for specific time periods.
  • Instructions on how to submit amendment requests or inquire about invoices.

3. Operational support and maintenance

Immediate vehicle replacement

Clear procedures for requesting immediate vehicle replacement in the event of major breakdowns, to ensure continuity of your tasks without delay.

24/7 roadside assistance for remote areas

Teams equipped to provide emergency assistance and towing at any time and in remote and difficult-to-reach areas.

* Please contact our priority support desk to report any emergency malfunctions that require immediate intervention.